PlanB d.o.o. together with our partners provide IT business consulting services both to IT vendors and end customers of IT solutions. In both cases, our task is to align business goals with IT enabled support on different levels – strategy, processes and technology framework.
Business consulting services to IT providers are focused on helping technology vendors to react on market changes faster and to develop consistent approach to market. Especially when talking about new operating models, which include offer of cloud services, there is need for detailed internal organization analysis and objective market sizing assessment. Our role is to help you to analyze and identify target markets, evaluate organizational implications of introducing new services, build framework for eventual partner engagement, develop pricing & packaging model for new services and align marketing efforts with customer expectations.
Business consulting to end consumers of IT services helps customers to recognize and utilize full potential of IT solutions. By optimizing enterprise architecture framework, helping customer in software selection process or developing IT strategy, our task is to increase ROI metrics on existing IT investments or to help you to identify business needs and map them to IT requirements. Main focus of our services is convergence it IT and business goals, what is requirement for all further IT planning tasks in domain of CRM implementation – where we step in with development of internal CRM strategy as framework for all further technology initiatives.
BUSINESS CONSULTING SERVICES
GO-TO MARKET – strategy development for new IT services
CRM strategy development
MARKET SIZE estimation for IT services
Development of product portfolio roadmap
Design of IT partner ecosystem
Business case for introduction of new services
ROI and TCO analysis
IT Investment analysis
Process improvements in domain of marketing, sales and customer care (including call center optimization)